Meta data deletion
Here you can find out what information Arvisflows keeps when you connect Meta and how to delete it.
Translation. This English version is provided for convenience. The Spanish version is the only binding text and prevails in the event of any discrepancy. Leer la versión en español.
What data we store
When you connect Meta from the Manager Panel, Arvisflows stores:
- the Meta access token, always encrypted;
- the ID and name of the ad accounts you choose; and
- the ID and name of the Facebook Pages you choose.
How to delete the data or revoke access
You can delete the data stored in Arvisflows or revoke our access to your Meta account in the following ways:
- In the Manager Panel, open Ads and select Disconnect.
- In Meta, go to Business portfolio settings, open Connected apps and remove the Arvisflows Anuncios app. This revokes Arvisflows' access to your account, but does not delete the connection stored in Arvisflows.
- Email soporte@arvisflows.com from the address associated with your account and state which connection you want deleted.
To also delete the encrypted token and the stored ad account and Page data from Arvisflows, select Disconnect in the panel or email soporte@arvisflows.com.
Deletion time
Deletion is immediate when you select Disconnect in the panel. Requests sent by email are handled within a maximum of 30 days.
For information about other processing activities and rights, see our Privacy Policy.